Terms and Conditions

Introduction

Welcome to Tech Pipashu. These Terms and Conditions (“Terms”) govern your use of our website, services, and purchases. By accessing our website or making a purchase, you agree to be bound by these Terms.

Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, you must not use our website or services.

Definitions

“We,” “Us,” “Our” refers to Tech Pipashu and its four owners
“You,” “Your,” “Customer” refers to the individual or entity using our services
“Website” refers to techpipashu.com and all associated pages
“Products” refers to all gadgets and items offered for sale
“Services” refers to all services provided by Tech Pipashu

Use of Our Website

Eligibility

You must be at least 18 years old to make purchases through our website. By using our services, you represent that you meet this requirement.

Account Registration

When creating an account, you agree to:

Provide accurate and complete information
Maintain the security of your password
Accept responsibility for all activities under your account
Notify us immediately of any unauthorized use

We reserve the right to suspend or terminate accounts that violate these Terms.

Acceptable Use

You agree not to:

Use our website for any unlawful purpose
Attempt to gain unauthorized access to our systems
Interfere with the proper functioning of the website
Use automated systems to access our website without permission
Impersonate another person or entity
Transmit viruses, malware, or harmful code
Harvest or collect information about other users
Engage in any fraudulent activity

Products and Orders

Product Information

We strive to display accurate product information, including:

Descriptions and specifications
Pricing and availability
Images and videos

However, we do not warrant that product descriptions, pricing, or other content is error-free. We reserve the right to correct errors and update information without prior notice.

Pricing

All prices are listed in [Your Currency]
Prices are subject to change without notice
Promotional prices are valid for the specified period only
We reserve the right to refuse or cancel orders with pricing errors

Order Acceptance

Placing an order does not guarantee acceptance. We reserve the right to:

Refuse any order for any reason
Limit quantities purchased per customer
Cancel orders that appear fraudulent
Verify information before processing

You will receive an order confirmation email, but this does not constitute order acceptance. Acceptance occurs when we ship your order or notify you of pickup availability.

Payment

Payment must be received before order fulfillment
We accept [list payment methods]
All transactions are processed securely through authorized payment gateways
You authorize us to charge your payment method for the total amount

Product Availability

Products are subject to availability. If an item becomes unavailable after your order:

We will notify you promptly
Offer a substitute product or full refund
Cancel the unavailable items from your order

Shipping and Delivery

Delivery Areas

We currently deliver to [your service areas]. Shipping fees vary based on location and order value.

Delivery Times

Estimated delivery times are approximate and not guaranteed. We are not liable for delays caused by:

Courier service issues
Natural disasters or extreme weather
Customs or import delays
Incorrect shipping information provided by customer
Other circumstances beyond our control

Risk of Loss

Risk of loss and title for products pass to you upon delivery to the carrier.

Delivery Failure

If delivery fails due to:

Incorrect address provided
Refusal to accept delivery
Unavailability after multiple delivery attempts

You may be responsible for return shipping costs and restocking fees.

Returns and Refunds

Return Policy

Returns accepted within [number] days of purchase
Products must be unused, in original packaging
All accessories and documentation must be included
Proof of purchase required

Non-Returnable Items

The following items cannot be returned:

Opened software or digital products
Personalized or customized items
Products damaged due to misuse
Items marked as non-returnable at time of purchase

Refund Process

Upon receiving and inspecting returned items:

Approved refunds processed within 5-7 business days
Refunds issued to original payment method
Shipping costs are non-refundable unless the return is due to our error

Defective Products

If you receive a defective product:

Contact us within [number] days
Provide photos and description of the defect
We will arrange replacement or full refund at no cost to you

Warranties

Product Warranties

Most products include manufacturer warranties
Warranty terms vary by product and brand
Warranty information provided with each product
We facilitate warranty claims but do not provide warranties ourselves

Limitation of Warranties

TO THE EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Intellectual Property

Our Content

All content on our website, including:

Text, graphics, logos, images
Product descriptions and specifications
Software and code
Design and layout

Is owned by Tech Pipashu or licensed to us and protected by intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes.

You may not:

Reproduce or copy our content without permission
Modify, distribute, or create derivative works
Use our content for commercial purposes
Remove copyright or proprietary notices

User Content

By submitting reviews, comments, or other content:

You grant us a non-exclusive, royalty-free license to use it
You represent that you own or have rights to the content
You agree not to submit inappropriate, offensive, or unlawful content

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

We are not liable for:

Indirect, incidental, or consequential damages
Loss of profits, data, or business opportunities
Damages resulting from use or inability to use our services
Errors or omissions in product information
Unauthorized access to your data

Our total liability shall not exceed the amount you paid for the specific product or service giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Tech Pipashu, its owners, employees, and partners from any claims, damages, or expenses arising from:

Your violation of these Terms
Your use of our products or services
Your violation of any third-party rights
Your fraudulent or illegal activities

Dispute Resolution

Governing Law

These Terms are governed by the laws of Bangladesh, without regard to conflict of law provisions.

Jurisdiction

Any disputes shall be subject to the exclusive jurisdiction of the courts in [Your Location].

Informal Resolution

Before filing a claim, please contact us to attempt informal resolution. We’ll work in good faith to resolve any issues.

Modifications to Terms

We reserve the right to modify these Terms at any time. Changes become effective upon posting to our website. Significant changes will be communicated via:

Website notification
Email to registered users

Your continued use after modifications constitutes acceptance of the updated Terms.

Termination

We may terminate or suspend your access to our services:

For violation of these Terms
For fraudulent or illegal activity
At our sole discretion with or without notice

Upon termination:

Your right to use our services ceases immediately
We may delete your account and data
Provisions that should survive termination remain in effect

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms, along with our Privacy Policy and other referenced policies, constitute the entire agreement between you and Tech Pipashu regarding your use of our services.

Contact Information

For questions about these Terms and Conditions, please contact us:

Tech Pipashu
Email: legal@techpipashu.com
Phone: 01581826787

We aim to respond to all inquiries within 2-3 business days.

Acknowledgment

By using Tech Pipashu’s website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Tech Pipashu – Committed to Fair and Transparent Business Practices

Thank you for choosing Tech Pipashu. We’re here to provide you with quality products and exceptional service.