Privacy Policy
Introduction
At Tech Pipashu, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or make purchases from us.
By using Tech Pipashu’s services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Personal Information
We may collect the following personal information when you interact with us:
- Contact Information:Â Name, email address, phone number, shipping address, billing address
- Account Information:Â Username, password, account preferences
- Payment Information:Â Credit/debit card details, billing information (processed securely through our payment providers)
- Purchase History:Â Details of products purchased, order history, transaction records
- Communication Records:Â Customer service interactions, emails, chat messages, phone call records
Automatically Collected Information
When you visit our website, we automatically collect certain information:
- Device Information:Â IP address, browser type, operating system, device identifiers
- Usage Data:Â Pages visited, time spent on pages, links clicked, search queries
- Cookies and Tracking Technologies:Â See our Cookie Policy section below
Information from Third Parties
We may receive information about you from:
- Payment processors
- Delivery and logistics partners
- Social media platforms (if you interact with us there)
- Marketing and analytics service providers
How We Use Your Information
We use the collected information for the following purposes:
Order Processing and Fulfillment
- Process your purchases and payments
- Arrange delivery of products
- Send order confirmations and updates
- Handle returns and exchanges
Customer Service
- Respond to your inquiries and support requests
- Provide technical assistance
- Resolve disputes and troubleshoot problems
Marketing and Communication
- Send promotional emails about new products, special offers, and updates (with your consent)
- Personalize your shopping experience
- Conduct surveys and gather feedback
Business Operations
- Improve our website and services
- Analyze customer behavior and preferences
- Prevent fraud and enhance security
- Comply with legal obligations
Product Development
- Understand customer needs and preferences
- Develop new products and services
- Improve existing offerings
How We Share Your Information
We do not sell your personal information to third parties. We may share your information with:
Service Providers
- Payment processors for secure transactions
- Shipping and delivery companies for order fulfillment
- Cloud storage providers for data hosting
- Marketing and analytics platforms
- Customer service platforms
Business Partners
- Authorized brands and manufacturers for warranty claims
- Technology partners who help us operate our business
Legal Requirements
- When required by law or legal process
- To protect our rights, property, or safety
- To prevent fraud or illegal activities
- In connection with business transfers or mergers
With Your Consent
- Any other parties you specifically authorize
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Secure Socket Layer (SSL) encryption for data transmission
- Secure servers and encrypted databases
- Access controls and authentication measures
- Regular security assessments and updates
- Staff training on data protection practices
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have the following rights:
Access and Portability
- Request access to your personal information
- Receive a copy of your data in a portable format
Correction and Update
- Correct inaccurate or incomplete information
- Update your account details
Deletion
- Request deletion of your personal information (subject to legal requirements)
Opt-Out
- Unsubscribe from marketing communications
- Disable cookies through browser settings
Restriction and Objection
- Restrict certain processing of your data
- Object to processing based on legitimate interests
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Understand how you use our website
- Improve your browsing experience
- Deliver personalized content and advertisements
- Analyze website traffic and performance
Types of Cookies We Use:
- Essential Cookies:Â Necessary for website functionality
- Performance Cookies:Â Help us understand website usage
- Functional Cookies:Â Remember your preferences
- Marketing Cookies:Â Deliver relevant advertisements
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover we have collected information from a child, we will delete it promptly.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When information is no longer needed, we securely delete or anonymize it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:
- Posting the updated policy on our website
- Updating the “Last Updated” date
- Sending email notifications for material changes (where appropriate)
Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Tech Pipashu
Email:Â privacy@techpipashu.com
Phone: 01581826787
For privacy-related inquiries, we aim to respond within 30 days.
Tech Pipashu – Your Privacy, Our Priority
This Privacy Policy is designed to help you understand how we handle your information. We are committed to transparency and protecting your personal data.